We are OCIO RANK S.L (“Company,” “we,” “us,” “our“), a company registered in commercial company with CIF B-70522065 and domiciled at Avenida de Denia nº9 Entreplanta 3, in the city of Alicante (03002).
General Conditions By using, accessing, or browsing this website, you acknowledge and agree to be bound by the terms and conditions detailed in this document, hereinafter referred to as “our terms”. Additionally, you adhere to all applicable laws and regulations contained in these Terms and Conditions. The user completing the electronic visa application form is hereinafter referred to as “the applicant.” The terms “we,” “our,” and “the company” refer to the entity providing the visa application services.
General Information The following personal information provided by the customer is recorded in a secure database: name, place of birth, date of birth, passport number, expiry date, date of issue and type of support document, email address, postal address, telephone number, connection log, information about the IP connection, cookies, and payment records. For further details regarding this section, please visit our privacy policy.
The applicant must not provide false or incorrect information, omit required information, or fail to meet eligibility requirements. If any of these conditions occur, the company reserves the right to cancel or delete the applicant’s data.
Use of the Website The website and its related services are intended solely for personal use. The company is a private entity with no affiliation with any government. Users must respect the website’s content and must not reuse, copy, modify, or download any part of it for commercial purposes.
Content of the Service The applicant agrees to the conditions specified herein. The company reserves the right to modify, alter, or change these conditions at any time for technical or security reasons.
Our Service The company facilitates online visa applications and other travel document services. Our role is to inform, collect information, and submit applications to the relevant authorities. By using our services, you acknowledge that our responsibility is limited to processing, managing, and providing support for visa applications. The final decision regarding the issuance of visas lies solely with the relevant governmental authority.
Once an application is submitted and accepted, an email confirmation will be sent. Due to the nature of the service, processing begins as soon as possible. The service is personalized for each customer, and once initiated, the contract between the customer and the company is formalized, making it a legally binding agreement.
The service includes reviewing the provided information, translating details if necessary, assisting in form completion, and ensuring the accuracy of documents. Governmental authorities may require additional documentation, which must be provided within the stipulated timeframe. Failure to do so will result in the cancellation of the application without a refund, as long as the company is not responsible for the delay.
The company will provide accurate and clear information to facilitate obtaining the visa. However, visa approval is solely at the discretion of the issuing authority, and requirements may change. The company will inform customers of any changes promptly.
Fees The service fees range from $49.99 to $89.99, depending on whether the applicant selects the Fast Delivery or Normal service. These fees do not include the visa cost, which must be paid separately. Any courier services required will be paid by the customer.
All fees charged by the company are non-refundable. If a visa application is rejected by the corresponding government authority, the company will issue a refund for the visa fees paid but will not refund the management service fees under any circumstances.
Before making a payment, the applicant will have the opportunity to review and correct any errors in the provided details. Once confirmed, payment must be completed to proceed with the application.
Limitation of Liability The issuance of visas is solely at the discretion of the relevant authority. The company does not guarantee visa approval or processing times and is not responsible for any delays caused by government agencies. Applicants are advised to apply in advance and refrain from booking travel until the visa is issued.
The company is not liable for additional costs incurred due to delays or rejections. All visa applications are processed based on the information provided by the customer, and the company is not responsible for errors, omissions, or misrepresentation.
Immigration authorities reserve the right to deny entry, even if a visa has been issued. The company will not be held responsible for any such occurrences.
Governing Law Any disputes arising from this agreement will be governed by the applicable laws. Customers agree to submit to the exclusive jurisdiction of the relevant courts.
The company is not responsible for errors, omissions, or delays caused by third parties such as transport or logistics companies. Any disputes related to third-party services must be resolved directly with the provider.
This website complies with relevant regulations governing online transactions and data protection.
The applicable law to this agreement shall be the current legislation in Spain. Any dispute, claim, or controversy arising out of or related to these terms and conditions, including their interpretation, enforcement, breach, or resolution, shall be subject to the exclusive jurisdiction of the courts and tribunals of Alicante, expressly waiving any other jurisdiction that may correspond.